What is Google My Business?

Google My Business is a simple to use, free tool that allows you to control how your business is seen in both Google search and Maps. This plays a vital part in gaining new clients whether you have a physical ‘bricks and mortar’ presence or you sell your goods or services via the web.

From displaying basic information such as your business name, location and opening hours to offering a button that allows people on mobile devices who search for what you sell to call you directly – all the fundamentals are there. You can add relevant photos that show what you’re about and published customer reviews will also hopefully give potential new clients a good reason to get in touch. There is even the functionality for people to message you from your Google My Business listing to ask you questions and you can write posts which will appear on your listing – you might use these to highlight any special offers that you’re currently running or recent ‘good news’ stories.

On the technical side, Google My Business User Guide can provide an important leg-up when it comes to local SEO (search engine optimisation), placing the vital information that your potential new client needs to see firmly in their line of sight. It is also important to remember that Google My Business reviews are one of the most important local SEO ranking factors.

Google My Business even offers each business the tools to create a basic website for free. Whilst this won’t be the most complicated ecommerce platform, it does provide every business with the ability to showcase itself to potential new clients and set themselves apart from their competitors.
All client interactions with Google My Business are logged and available for you to view in Google My Business Insights. Google My Business Insights focuses on how customers find your listing on Search and Maps, and what they do after they find it, which in turn should show you which areas you should concentrate on if you’re to secure more of them.